SUPPORTrix is a business unit under the Business Process Outsourcing (BPO) division of the SYNNEX Concentrix  Corporation  (“Concentrix”) which is one affiliate of SYNNEX Corporation (NYSE: SNX). Concentrix is one of the frontrunners in the provision of high-value knowledge process services in the Telecommunications and Information Technology industry today.

SUPPORTrix is powered by Concentrix and benefits from the industry best-practices that Concentrix has developed in its years of experience providing multi-channel support. This presents you with a simplified and effective approach in addressing your support requirements.

Our main objective is to provide you with world class professional support for products offered by the technology companies for the Consumer and Small-Medium-Enterprise (SME) markets.  

SUPPORTrix consists of seasoned engineers in the field of technical support and service delivery to various markets. Each support engineer is certified by some of the leading technology firms in the industry today. This ensures customers that their concern is handled by experts that have a thorough understanding about the subject.

Overall, you are assured that there is total ownership of your concern until it is resolved.

For more information about SUPPORTrix, send us an Inquiry and our Client Services group will contact you immediately.