SUPPORTrix is available 24-7-365, so we are here when you need us. Getting help is easy — call our toll free number or submit your request by Mobile App or Web portal. To keep it simple, we offer remote connect to allow our techs to work on your PC while you watch or get other things done.

Our service plans are designed to be straightforward, with no hidden fees, per-minute charges or extra costs, even if your issue requires multiple interactions. Best of all, SUPPORTrix resolves most issues on the first call, and our unique guarantee of resolution is included in Complete Care and all incidents plans.

Complete Care provides 12 months of help service for a PC (or device) and up to four connected devices for one price.

Incident-based plans provide maximum flexibility because they can be used for any equipment we support, and are offered in different quantities to allow you to save on the per-issue cost. This plan can be used for multiple PCs and devices — even shared if you choose.

A) Value-3 saves money per issue and provides flexible support for three different incidents on any supported equipment within 12 months of purchase. This includes portal access to check account status, schedule support or use the online knowledge base.

B) Saver-6 offers more value in per issue cost and provides flexible support for 6 different incidents on any supported equipment within 12 months of purchase. This includes portal access to check account status, schedule support or use the online knowledge base.

C) MaxSave-12 offers the lowest per-issue cost, and provides flexible support for 12 different incidents on any supported equipment within 12 months of purchase. This includes portal access to check account status, schedule support or use the online knowledge base.

Please visit us at www.SUPPORTrix.com for more information and complete terms of service.