What to Do If the Camera App on Your Android Device Keeps Crashing


Every single app developed has a tendency to fail or crash, including the camera app the came by default with your Android device. At one point in time, your device’s camera will start acting up and won’t respond accordingly. This article will show you how to perform some basic troubleshooting techniques in case this happens on your Android device.

Troubleshooting the Error “Unfortunately Camera Has Stopped Working”

You probably have tried the basics, such as closing the camera app and waiting thirty seconds before starting it up again. If that didn’t solve the problem, sometimes rebooting your Android device should do the trick.

Now, if you haven’t tried clearing the camera’s cache files, you can do so by following these steps:

STEP 1: On your Android device, go to Settings.

STEP 2: Tap on Applications, then tap on Application Manager.

STEP 3: From the drop-down menu, make sure you have chosen All Apps.

STEP 4: Find the camera app, then open it.

STEP 5: Tap Force Stop.

STEP 6: Tap on Storage, then tap Clear Cache.

NOTE: The cache files will be deleted instantly, and the space it was taking up will be gone.

STEP 7: Try opening the camera app again and see if it’s now working properly.

Fixing a Black Screen on Your Camera App

NOTE: Take note that if the problem is only software-related, there’s is a chance that the problem will be fixed. If it’s hardware-related, then there’s no choice but to take your device in for service.

If you only see nothing but a black screen on your camera, you can try the following options:

Battery Pull

If your device has a removable battery, this is a possible solution to the black screen on your camera app. To do this:

STEP 1: With your device powered on, pull out the battery.

NOTE: Doing this is considered a soft reset, and it won’t result in you losing your data.

STEP 2: Leave the battery out for approximately a minute or so.

STEP 3: Hold down the power button for about thirty seconds, then release it.

STEP 4: Re-insert the battery, then power on your device.

STEP 5: Try opening the camera app again and see if it’s now working properly.

Uninstall Third-Party Camera Apps

Try getting rid of any third-party camera apps you have on your phone. Your device could have received an update (even a small one you didn’t notice), and the camera app you have need to be updated to be compatible with your phone’s update.

Also, try to remember the last app you have installed before you started having this camera problem. Since there is a chance that it could be the culprit of all your problems, uninstall it and then try your camera again to see if the problem is resolved.

Update Apps

You can also try checking if your apps are due for an update. To do this:

STEP 1: Open the Google Play app.

STEP 2: Tap on the hamburger icon at the upper-left corner of the screen.

STEP 3: When the side menu pops open, tap on My apps & games.

STEP 4: When you see the list of apps that needs to be updated, tap the Update All button.

STEP 5: Try opening the camera app again and see if it’s now working properly.

Do a Factory Reset

If you’ve been a good Android user and have regularly backed up your data, a factory reset shouldn’t be a big issue. If you think that a reset is too drastic, you can try the other methods, but if you want to give reset a try:

STEP 1: Go to Settings.

STEP 2: Tap on Backup and reset.

STEP 3: Tap on Factory data reset, then Reset device.

STEP 4: Follow any additional instructions and wait for the reset process to finish.

STEP 5: Try opening the camera app again and see if it’s now working properly.

Troubleshooting the Camera App That Keeps on Crashing

If your camera app manages to open but then crashes shortly after, you can try botting it into Safe Mode. What Safe Mode does is it prevents third-party apps from working. Safe Mode solves your problem by not letting third-party apps work. By doing so, you’re able to notice if the problems go away while in Safe Mode.

If the problem does stop, you would know that it was a third-party app that was having incompatibility issues with your Android’s camera app. To boot into Safe Mode by turning off your phone, not a reboot, but a complete shut-off, press the power button to turn it back on, but don’t let go until you see the Samsung logo appear.

Once the logo appears, press and hold the Volume button until your Android device boots up. In the lower-left hand corner, you should see the words Safe Mode. If you have another model, try booting into Safe Mode:

STEP 1: Press your phone’s power button for a few seconds until you’re prompted to turn it off.

STEP 2: Tap and hold the Power off for a few seconds, and your phone will ask you to confirm that you want to boot into safe mode.

STEP 3: Tap OK and you will be in Safe Mode.

Clear the Cache Partition

By wiping the cache partition, you’ll be erasing files that may have been left behind during a factory reset. To wipe the cache partition:

STEP 1: Turn off your Android device, then press the Home, volume up, and power button until you feel your device vibrate.

STEP 2: Release the power button, but don’t release the Home and volume up buttons until you seethe “Android System Recovery” screen appear.

STEP 3: To choose Wipe cache partition, press the volume down button to navigate.

STEP 4: Press the power key to select it.

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