Knowledge Base - Mobile


How to Accept a Family Sharing Invitation on Your iOS Device

Once you have set up the Family Sharing feature, you are now considered as the family organizer who will receive requests for purchases and, more importantly, you are agreeing to pay for any purchases that anyone in the family group makes, regardless if the person is an adult or a child.
Here’s how to …



How to Adjust the Click Speed of Your iOS Device’s Home Button

If you own an iOS device, you can easily customize the speed needed to press its home button before it responds. Generally, you will have to press the home button twice to switch between apps, and press it three times to reach the accessibility shortcuts. There are cases wherein a user needs a slower …



How to Activate Guest Mode on Your Android Device

Lending your Android device to a friend for a while doesn’t necessarily mean that you need to remove all your personal photos, text messages, and information from it before handing the device to him or her. Before Android Lollipop, there was no built-in way to access a guest session, on stock Android at least. …



How to Un-register an Email or Phone Number From iMessage and FaceTime

If you don’t want to use the phone number to be used for FaceTime purposes, or you need to lend your device to a friend for the weekend, there is a way to un-register your email or phone number associated with iMessage and FaceTime.
Here’s how you can do so:
Un-registering an Email or …



How to Transfer Games From Your Nintendo Switch Console to an SD Card

The 32 GB storage capacity of the Nintendo Switch won’t last that long if you’re planning to download a lot of games for it. However, by getting a microSD card, you’re console will be able to accommodate your downloading habits. Now, if you already have downloaded games on your Nintendo Switch system memory and …



How to Troubleshoot Some Common iBooks Issues on Your iOS Device

If you’re experiencing problems downloading your audiobooks or ebooks in iBooks, receiving configuration errors, or other issues, try some of the fixes presented below.
Downloading Problems: Check Your Cellular Data
If you are getting an error when trying to view the iBooks Store or re-downloading an iCloud-stored book in your library, your cellular data …



How to Access and Manage Your iCloud Photo Library on the Web

The Photos app for iOS and Mac are packed with features that provide its users fast and convenient access to multimedia files. But there’s a chance where you don’t have either device, or their photo libraries, available to you.
If you use Apple’s iCloud Photo Library service, however, you can access every image or …



What to Do If Your Android Device is Getting Weak GPS Signal

With the advancement of technology applied today on gadgets, we can safely say that every smartphone being sold in the market has GPS included. It’s almost a standard feature that you expect every gadget to have. However, there are some factors that can significantly influence the quality of the GPS signal — you have …



How to Extract Messages and Voicemails From Your iOS Device

Even though iCloud and other cloud storage services are great for storing data and personal information, it’s not always easy to choose what data you would like to save. It’s a great safety measure to have an Internet-connect backup for your iPhone or iPad, but if you want a locally saved copy of your messages, …



What to Do If the Camera App on Your Android Device Keeps Crashing

Every single app developed has a tendency to fail or crash, including the camera app the came by default with your Android device. At one point in time, your device’s camera will start acting up and won’t respond accordingly. This article will show you how to perform some basic troubleshooting techniques in case this …



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