Knowledge Base - Networking Issues


How to Map a Network Drive on a Windows 10 PC

A shortcut can be easily created to another drive or folder shared on your network thru mapping. Whenever you map a network drive, it will show up as a new drive under This PC in File Explorer in order for you to quickly access the shared files you need, just like you would to …



How to Transfer Video Files From PC to iOS Device Wirelessly

iPhone’s built-in Videos app is almost unavailing, along with other stock iOS apps like Watch and Stocks. Most people download movies from the Internet, and they usually come in MP4 or MKV format. You simply just can’t transfer these files to your iPhone or iPad and expect them to play as is.
VLC has …



How to Use the Trackpad of the Siri Remote

The Siri Remote comes with an important feature that very few (if any) typical television remote controls have — and that is a trackpad. The trackpad functions are fairly intuitive, but you may need a little walkthrough to get a smooth start. Here are the steps on how to perform different functions on the …



How to Install and Use Mac’s Airport Utility on Your Windows PC

If you just changed from Mac to PC, then there’s a chance that the wireless router that you’re using on your home network was one of Apple’s own Airport devices, and you may be thinking whether you should keep your old router or just get a new one. While the administration options for many …



How to Set Bandwidth Limitations on Certain Applications in Windows 10

Due to uncontrolled Internet connection use, not only in your office network, but also among your family members at home, it is not possible for your bandwidth to run low. Managing all those applications in your Windows system to utilize that limited bandwidth can be a hassle. And even though Windows 10 offers a …



How to Troubleshoot Game Freezing or Stops Responding on a Windows 10 Device

It can be such a hassle when you experience performance or stability problems while playing games on your Windows 10 device. For instance, a game might freeze or suddenly stop responding. Below are some troubleshooting options that you can try to fix this issue with your game.
OPTION 1: Exit and restart the game



How to Set Up Your iPhone as a Hotspot for the iPad Pro

If you haven’t purchased the 128GB version of iPad Pro worth $1,079, then your device doesn’t have a cellular modem, which makes it unable to surf the Internet, send messages, or stream video whenever you’re not within any Wi-Fi range. Good news is, you have the ability to share your iPhone’s cellular signal with …



How to Troubleshoot Low Streaming Quality on Your Xbox One

If you are able to connect your Xbox One console to Xbox Live, but are experiencing poor streaming quality, this article will guide you on how to troubleshoot that particular issue with your Xbox One console.
Run the Xbox speed test
First, you need to verify the speed of your console’s Internet connection. To …



How to Activate the Wi-Fi Hotspot Feature in Windows 10

Windows 10 has the ability to start a Wi-Fi hotspot on your computer so that you can share your wireless connection with several devices. This could be a useful thing if you are restricted to just one device per person on the wireless network or if you only have one password.
Since this is …



How to Retrieve a Forgotten Wi-Fi Network Password on a Mac

In case you have forgotten your Wi-Fi password, you can retrieve it by using your Mac. Your Mac has the ability to save passwords for all of the Wi-Fi networks that you connect to in the Keychain Access and lets you view them when you want. Keychain Access also saves a number of other …



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