What to Do If Your Settings App is Not Working in Windows 10


One of the most important things in your Windows 10 PC is the Settings app via the Start menu, which is responsible for providing a nice interface where you can access or tweak different things on your computer. Unfortunately, there has been some reports wherein the app does not respond when clicked, or unexpectedly directs users to the Windows Store due to a bug.

Below are some troubleshooting options you can do in case you are experiencing this kind of issue.

OPTION 1: Reinstall and Re-register Windows Apps

The Settings app in Windows 10 is counted among the official built-in Windows apps, so reinstalling it (along with every other W10 app) should fix whatever problems you may have with it. Here’s

STEP 1: In the Start menu search, type in “powershell.”

STEP 2: Right-click on PowerShell, then select Run as administrator.

STEP 3: Enter the following command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

STEP 4: Hit [Enter] to execute the command.

NOTE: This command will re-register and reinstall all Windows apps, which hopefully will get the Settings app back into its working state. Otherwise, proceed to the next troubleshooting option.

OPTION 2: Run an SFC Scan

Before trying the more elaborate method of fixing the Settings app, here are a couple of quick fixes that might do the job:

STEP 1: To start scanning your hard drive for errors, go to the Start menu, then type “cmd” in the Search field.

STEP 2: On the Command Prompt, enter this command: sfc /scannow then hit [Enter].

STEP 3: If in case that also fails, try downloading the Windows Update Troubleshooter and see if that helps.

OPTION 3: Create a New Windows User

Seeing as you can’t use the Settings app to create a new account, you can instead use the Microsoft Common Console Document if you have Windows 10 Pro.

For Windows 10 Pro users:

STEP 1: In the Start menu, type in “lusrmgr.msc” in the Search field to open the Common Console Document.

STEP 2: Click Users, right-click users, then select add new user.

STEP 3: Enter your information, then sign out of your current account and into your new one either through the Start menu or by pressing [Ctrl] + [Alt] + [Del].

If you have Windows 10 Home Edition, then you’ll need to create a new user through the command prompt instead.

For Windows 10 Home Edition users:

STEP 1: In the Start menu, type in “cmd” then right-click on Command Prompt, and then select Run as administrator.

STEP 2: In the Command Prompt, type the following command but with the username and password that you want to create for the new administrator account: net user newusername newpassword /add

NOTE: You should see the message “The command completed successfully” to inform you that the account has been created.

STEP 3: Next, go to Control Panel > User Accounts > User Accounts > Manage another account.

STEP 4: Select the new account you just created, then select Change the account type.

STEP 5: Select Administrator, then click the Change Account Type button to make the new user as the administrator.

STEP 6: Sign out of your current account and into the new user account.

STEP 7: Check if the Settings app is now working.

STEP 8: Next, you need to transfer files from your old Windows account into your new one.

STEP 9: Go to the system hard drive (where Windows is installed) in File Explorer, click the View tab, then check the Hidden items box on the upper-right area.

STEP 10: Navigate to your old user account in File Explorer (C:/Users/old account name by default), and double-click it.

STEP 11: When prompted with a warning that you currently don’t have permission to access, simply click Continue and enter your password when asked to do so.

STEP 12: Copy and paste all the files from that account to your new one (located at C:/Users/newusername by default).

NOTE: You’ll see a message asking if you want to merge the folders from your old account to your new one. When that happens, click Yes.

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